Sneak Returns & Refunds
Due to the perishable nature of our food products, we only accept returns for items that are damaged or incorrect upon delivery. Please contact our support team within 48 hours of receiving your order to initiate a claim.
Contact Support
Email our team with your order number and clear photos of the damaged or incorrect food items.
Review Process
Our quality assurance team will review your request within 24 hours to confirm eligibility for a refund or replacement.
Disposal or Return
In most cases, you do not need to ship perishable items back; we will provide instructions on whether to dispose of or return the goods.
Refund Issued
Once approved, a refund will be processed back to your original payment method within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing